Fonality Enterprise Solution

As you grow your business, your existing phone system may be more of a liability than an asset. If you currently have a legacy system in place, IT resources are probably strained and ongoing maintenance, support and hardware refresh cycles are no doubt draining money from your business. Fonality has a solution that fits both your business needs and budget. A flexible dedicated-hosted communication solution can give your business the competitive edge it needs while avoiding the maintenance and support costs associated with legacy telephony systems.

In a dedicated hosted model provided by Fonality, the telephony hardware (servers) and system control panel (software) are in your company’s full control, yet reside in a Fonality data center. Calls travel to and from your offices via an Internet connection and offer the same telephony features and capabilities that traditional on-premise phone systems offer, all at a low fixed cost price. While the ability to free IT resources by removing the telephony hardware components from your office is a primary benefit of a hosted environment, other values include:

• Centralized Communications – eliminate the need for multiple premise devices at different locations consolidating infrastructure, hardware, energy costs, and overall network complexity.
• Single Point of IT Management – Administrators can remotely manage all aspects of the system through a user friendly online web control panel for both headquarters and branch locations.
• Powerful Services – adapt your communication solution with applications that enhance your business processes including CRM, contact center reporting, or additional professional services.